After an Out-of-Service Order: What to Do in the Next 15 Days
An out-of-service order stops a truck where it stands. Getting it moving again is the first job. Finding out why it happened is the bigger one.
The truck doesn’t move until it’s fixed
No one may operate a vehicle declared out of service until every repair the notice requires is complete, and the out-of-service sticker stays on until then. Operating includes towing, except by a vehicle using a crane or hoist (49 CFR 396.9).
The 15-day clock
The driver has to get the inspection report to the company. Within 15 days of the inspection, the company certifies that every violation on the report was corrected, returns the form if the state asks for it, and keeps a copy at its principal place of business (49 CFR 396.9). The repairs also belong in the vehicle’s maintenance records (49 CFR 396.3).
What the order says about your program
An out-of-service order is usually a symptom. A brake problem points to inspection and maintenance practices. A driver violation points to qualification files or hours of service records. For a carrier still in its first 18 months, operating a vehicle placed out of service is one of the problems that can bring an expedited safety audit or compliance review (49 CFR 385.308). Fixing the truck closes the order. Fixing the program is the work that’s still waiting after the truck is back on the road.
- The inspection report collected from the driver the same day
- The repair tracked to completion, and the 15-day certification ready for your signature and returned on time
- The repair added to the truck’s maintenance record
- Every violation reviewed, and challenged through DataQs when it looks inaccurate. The agency decides.
- The gap behind it found and worked: inspections, maintenance, driver files or hours
Common questions
This page explains the rules in general. It isn’t legal advice, and exemptions depend on the details of your operation.
Find the gap behind the order
About 15 minutes on the phone, and you get a 12-page report on your gaps.
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